In my many years in the wonderful world of retail I have had a lot of demanding customers. People always think they are the most important person in the establishment. Some requests are completely unreasonable, others make sense.
Every once in awhile I hang up my sales specialist cap and put on my customer cap. I tend to think that having the horrible experiences I've had makes me an ideal customer. Apparently the wonderful employees of a sandwich shop in the mall where I work did not think so.
I usually pack my lunch. It's cheaper and frankly I'm kind of picky. This day I was running late so I had to skip the packing and succumb to the food in our mediocre food court.
I chose the sub shop in an effort to try to be a little healthier. Big mistake.
There was one person ahead of me in line and probably 4 employees. The point is there was no rush and they weren't busy. I also have a pretty simple request; turkey, lettuce, tomato, cucumber and mustard. Simple. And only two customers.
As the girl in front of me patiently awaited our lunch, her name was called. About a minute later, she returns with an unwrapped, bitten from sandwich. They inadvertently gave her my sandwich when hers was in the toaster. No biggie.
Until the sandwich gal attempted to throw that sandwich in a new bag and give it to me. Ew.
I'm positive that broke a hundred different OSHA regulations. The other customer and I exchanged worried looks. If they are willing to give a customer a bitten from sandwich, what other health violations are they willing to overlook?!
I politely asked for a new sandwich. Mind you, I had already burned half of my lunch break because only one person was actually making sandwiches. That considered, I think I was being pretty damned patient. Until she audibly sighed at my request. Bitch.
Needless to say, she refused to make my sandwich. Apparently I was being unreasonable. Pretty sure they should have given me my sandwich free but I was too exhausted to fight. At least this one wasn't bitten out of.....
No comments:
Post a Comment